Gallery Attendant
Gallery attendants monitor the World Chess Hall of Fame’s galleries, ensuring the safety of artwork and artifacts, staff members, and visitors. Additionally, gallery attendants are responsible for promoting positive visitor experiences by providing assistance and interacting with visitors in a polite and friendly manner. Gallery attendants also assist with preparation for events and exhibitions under the supervision of approved staff. They complete daily housekeeping tasks including stocking brochures, tidying galleries, and dusting vitrines. This is a part-time position. Hours may vary depending on the exhibition schedule at the WCHOF.
RESPONSIBILITIES
- Monitor the safety of artifacts in galleries. Ensure that visitors adhere to museum policies
- Promote the World Chess Hall of Fame by providing engaging and meaningful visitor interactions
- Communicate with visitors and staff in a polite and professional manner. Greet every visitor upon arrival in a gallery
- Complete opening and closing procedures
- Maintain the cleanliness of galleries and ensure that all brochures are fully-stocked
- Inspect artwork and artifacts on a daily basis for loss or damage
- Become knowledgeable about the WCHOF, as well as its current and upcoming exhibitions. Attend mandatory training sessions for exhibitions
- Provide tours
- Assist in preparation and closing of events
- Assist in installation and deinstallation of exhibitions
- Use discretion to determine when a supervisor should be contacted to address visitor issues
- Assist other staff with projects as needed.
QUALIFICATIONS
- Friendly personality and ability to speak with visitors in a professional manner
- Punctuality and reliability
- Ability to work weekends and evening hours
- Ability to stand in galleries while monitoring visitors
- Interest in chess, art, or history preferred, but not required
APPLICATION INFORMATION
Qualified applicants should email a resume, a cover letter, and three references to info@worldchesshof.org
Q Boutique's Associate
Q Boutique’s Associate executes day-to-day operations, processes and organizes inventory, maintains overall store appearance, and provides excellent customer service and information to guests at the World Chess Hall of Fame. Q Boutique is a fast-paced environment that includes store-related projects when not assisting guests.
Key Responsibilities
- Provide superior customer service to customers, vendors, and online shoppers
- Operate the point-of-sale system
- Receive, process, record, and report inventory
- Restock, organize, and merchandise products
- Maintain overall store appearance and cleanliness
- Communicate with customers via phone, email, digital messaging, etc.
- Prepare, log, and transport daily cash and check deposits
- Organize digital folders and files
- Update and maintain online shop products and related elements
- Fulfill and ship orders, print shipping labels, packaging, etc.
- Assist with physical inventory counts and reports
- Report to the Store Manager
- Other duties as assigned
Qualifications
- Minimum of 2 years of retail or customer service experience
- Ability to work a flexible schedule, which may include nights and weekends
Competencies
- Minimum age of 21 years
- Ability to operate a computer, smartphone, and related applications
- Demonstrate good judgment
- Adhere to policies and procedures
- Ability to read, write, and speak English
- Excellent customer service skills
- Effective communication skills
- Strong organizational skills and attention to detail
- Ability to work with a team and independently to complete tasks as directed
- Experience with Google Workplace preferred
- Experience with social media applications a plus
- Experience with store merchandising preferred
- Maintain proper personal hygiene and professional appearance at all times
- Chess interest/knowledge is a plus but not required
Work Environment
- Ability to lift 30 pounds, climb stairs, and stand on your feet for long periods
Compensation and Benefits
- This is a part-time, hourly-wage, non-exempt position
Reporting Structure
- This role reports directly to the Store Manager
Location
- This role is located in the City of Saint Louis and may require travel for events
APPLICATION INFORMATION
Qualified applicants should email a resume, a cover letter, and three references to heather.parker@worldchesshof.org.
Development Director
Please visit HERE> for more information.
